FAQ
Getting Started
What are your basic laundry services?
What can I expect on my first pickup?
How do I schedule my first pickup?
What areas do you serve?
Pickup & Delivery
Do I have to be home for pickup and delivery?
Can I give you more clothes at the time of delivery?
Do you offer same-day service?
Can I receive a delivery if I'm not home?
Is there a minimum order amount?
The Laundry Process
How long does the service take?
Can I give you more clothes at the time of delivery?
Do you offer a hang dry option?
Do you wash my clothes with other people's clothes?
Is there a minimum order amount?
Do you offer dry cleaning?
Payment & Pricing
Is there a service fee?
How do I pay?
How will I know the total cost?
Do you offer net 30 for businesses?
Account & App
Can I manage orders via the website or app?
How do I redeem a gift card?
What if I don't have internet access?
Are there fees for gift cards?
Policies & Extras
What if Bubble Beach loses or damages an item?
Can I offer Bubble Beach as a perk at my company?
Do you accept clothing donations?
